Shipping policy

Shipping Policy

Last Updated: August 23, 2026

At CANBEERA OFFICIAL, we are committed to delivering your orders safely and efficiently. This Shipping Policy explains our order processing, delivery, shipping charges, and international shipping procedures.

1. Order Processing

Orders are normally processed and prepared for dispatch within 2–5 business days after the order is confirmed.

Orders placed on weekends or public holidays may be processed on the next business day.

During sales, promotions, new collection launches, Eid seasons, or other high-demand periods, processing times may take longer than usual.

If there is a significant delay with your order, we will make reasonable efforts to contact you using the information provided at checkout.

2. Delivery Within Pakistan

We offer delivery to addresses across Pakistan where courier service is available.

Estimated delivery time is generally 3–7 business days after dispatch, depending on the destination and courier service.

Delivery times are estimates and may vary due to:

  • Courier delays

  • Weather conditions

  • Public holidays

  • Remote-area delivery

  • Incorrect or incomplete address information

  • High order volumes

  • Other circumstances outside our reasonable control

3. International Shipping

CANBEERA OFFICIAL may offer international shipping to selected countries.

International delivery times may vary depending on the destination, courier, customs procedures, and other factors.

Estimated international delivery is generally 7–15 business days after dispatch, although some destinations may take longer.

Customers are responsible for providing a complete and accurate international delivery address.

4. Shipping Charges

Shipping charges are calculated according to the destination, order, shipping method, and applicable rates.

The applicable shipping charges will be displayed during checkout where available.

From time to time, CANBEERA OFFICIAL may offer free shipping promotions or special shipping rates.

5. Customs, Duties, and Taxes

International orders may be subject to customs duties, import taxes, VAT, or other charges imposed by the destination country.

Any customs duties, import taxes, or other charges imposed by the destination country are generally the responsibility of the customer unless otherwise stated at checkout.

CANBEERA OFFICIAL does not control customs procedures or the amount of charges imposed by the destination country.

Customers are responsible for complying with applicable import requirements in their country.

6. Tracking Information

Where tracking is available, tracking information may be provided to the customer after the order has been dispatched.

Tracking information may take some time to become active after the courier receives and scans the package.

Customers can use the provided tracking information to monitor their shipment.

7. Incorrect Address or Contact Information

Customers are responsible for providing accurate delivery information at checkout.

If an order cannot be delivered because of an incorrect or incomplete address, incorrect phone number, or other information provided by the customer, additional delivery charges may apply.

CANBEERA OFFICIAL may not be responsible for delivery failures caused by incorrect customer information.

8. Delayed Deliveries

Although we work with delivery partners to ensure timely delivery, delivery dates are estimates and are not guaranteed.

CANBEERA OFFICIAL is not responsible for delays caused by circumstances outside our reasonable control, including:

  • Severe weather

  • Natural disasters

  • Customs delays

  • Courier disruptions

  • Strikes

  • Public holidays

  • Government restrictions

  • Incorrect delivery information

  • Unexpected transportation issues

We will make reasonable efforts to assist customers in resolving delivery issues.

9. Lost or Damaged Packages

If your package appears to be lost or arrives damaged, please contact our customer support team as soon as possible.

For damaged packages, customers may be asked to provide photographs of the packaging and the product so that we can investigate the issue with the courier.

Once the shipment has been handed over to the courier, delivery-related claims may also be subject to the courier's procedures and policies.

10. Delivery Attempts

Our delivery partners may make one or more delivery attempts depending on the destination and courier's procedures.

If a customer refuses delivery or repeatedly fails to receive an order, the package may be returned to CANBEERA OFFICIAL.

Additional shipping charges may apply if the customer requests the order to be shipped again.

11. Cash on Delivery

Cash on Delivery may be available for eligible orders within Pakistan.

Customers placing Cash on Delivery orders agree to provide accurate contact and delivery information and accept the order upon delivery.

Repeated refusal or failure to accept confirmed Cash on Delivery orders may result in restrictions on future Cash on Delivery purchases.

12. Order Changes and Cancellations

If you need to change your delivery address or cancel an order, please contact us as soon as possible.

Once an order has been processed or dispatched, changes or cancellations may no longer be possible.

Any approved cancellation or refund will be handled according to our applicable Refund & Return Policy.

13. Contact Us

If you have questions about shipping or the status of your order, please contact us:

CANBEERA OFFICIAL

Website: canbeeraofficial.com

Email: Please use the customer support email address displayed on our website.

Business: CANBEERA OFFICIAL

We will make reasonable efforts to assist you with your delivery-related concerns.